Last Updated: January 2026
Introduction
Practical Tech Leader LLC ("Company," "we," "us," or "our") operates the practicaltechleader.com website and related services. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services.
This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data. If you have any questions about this policy, please contact us at rebecca@practicaltechleader.com.
1. Information We Collect
1.1 Information You Provide Directly
We collect information when you voluntarily provide it to us, including:
- Contact forms: Name, email address, phone number, message content, and inquiry type
- Email communications: Any information you include in emails you send to us
- Booking information: Details provided when scheduling coaching sessions or therapy consultations
- Payment information: If applicable, billing details (processed through secure third-party payment processors)
- Social media: If you contact us through LinkedIn, Twitter, or other social platforms
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and how you interact with our site:
- Analytics data: Pages visited, time spent on site, referral sources, and device type (via Plausible Analytics)
- Browser information: Browser type, operating system, and IP address (anonymized through Plausible)
- Cookies: We use minimal cookies. Plausible Analytics does not use cookies (privacy-friendly)
1.3 Information Not Collected
We do NOT collect:
- Sensitive personal data (SSN, government IDs) unless explicitly required for services
- Tracking cookies from third-party advertisers
- Biometric data
- Health or medical information (except when providing therapy services, which have separate privacy protocols)
2. How We Use Your Information
We use collected information for the following purposes:
2.1 Service Delivery
- Responding to your inquiries and requests
- Providing coaching services and scheduling sessions
- Providing therapy services with separate confidentiality protections
- Processing payments and maintaining transaction records
2.2 Communication
- Sending confirmation emails and service-related notifications
- Responding to questions or requests for information
- Sending occasional updates about services (with your consent)
2.3 Website Improvement
- Understanding how users interact with our website
- Improving website functionality and user experience
- Monitoring for website security and fraud prevention
2.4 Legal Compliance
- Complying with applicable laws and regulations
- Protecting our legal rights and those of our users
- Investigating and preventing misuse of our services
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- HTTPS encryption: All data transmitted to our website is encrypted using SSL/TLS
- Secure servers: Hosted on secure, professionally managed servers with intrusion detection
- Limited access: Only authorized personnel have access to personal data
- Regular backups: Data is regularly backed up to secure locations
However, no transmission of information via the Internet is 100% secure. While we strive to protect personal information, we cannot guarantee absolute security.
4. Analytics and Tracking
Plausible Analytics: We use Plausible Analytics to understand how visitors use our website. Plausible is a privacy-focused analytics service that:
- Does NOT use cookies
- Does NOT track individual users
- Does NOT require cookie consent
- Is fully GDPR compliant
- Uses anonymized IP addresses
For more information, visit Plausible's privacy policy.
5. Third-Party Services
We use certain third-party services that may collect information about you:
5.1 Calendly (Booking)
When you book a discovery call, you may interact with Calendly. Calendly's privacy practices are governed by their own privacy policy: calendly.com/privacy
5.2 Netlify/Vercel (Hosting)
Our website is hosted on Netlify or Vercel. Form submissions may be processed through their services. See their privacy policies for details.
5.3 Email Service Providers
Email communications may be processed through Google Workspace or similar providers. Your email address and messages are protected by their security standards.
5.4 Payment Processors
If applicable, payments are processed through secure third-party processors (Stripe, PayPal, etc.). We do not store credit card information.
6. Therapy Services Privacy
Enhanced Privacy for Therapy Clients: If you are receiving therapy services, your information is protected by additional confidentiality agreements and legal requirements:
- All therapy communications are confidential
- Clinical records are maintained separately from other business data
- HIPAA-compliant practices are followed
- Information is only shared with explicit consent or as required by law
- Limited exceptions apply (imminent danger to self/others, abuse reporting)
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
7.1 GDPR Rights (EU Residents)
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate personal data
- Right to erasure: Request deletion of your data ("right to be forgotten")
- Right to restrict processing: Request limiting how we use your data
- Right to data portability: Receive your data in a portable format
- Right to object: Opt-out of certain data processing
- Right to lodge a complaint: File a complaint with your data protection authority
7.2 CCPA Rights (California Residents)
- Right to know: What personal information is collected
- Right to delete: Request deletion of collected personal information
- Right to opt-out: Opt-out of the "sale" of personal information (we do not sell data)
- Right to non-discrimination: We will not discriminate against you for exercising these rights
7.3 Exercising Your Rights
To exercise any of these rights, please contact us at rebecca@practicaltechleader.com with "Data Privacy Request" in the subject line. We will respond within 30 days (or as required by applicable law).
8. Data Retention
We retain personal information as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Contact form inquiries: Retained for 1 year or until inquiry is resolved
- Coaching client data: Retained for duration of coaching relationship + 3 years for record-keeping
- Therapy client data: Retained for duration of therapeutic relationship + 7+ years (per clinical standards)
- Analytics data: Automatically deleted after 90 days (Plausible default)
- Email communications: Retained in email accounts unless requested otherwise
You can request earlier deletion by contacting us.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will promptly delete such information.
10. International Data Transfers
If you are located outside the United States and provide personal information to us, we may transfer your information to and process it in the United States. By providing information, you consent to this transfer. We implement appropriate safeguards for international data transfers.
11. Marketing Communications
We may occasionally send you service-related announcements or updates. You can opt-out of these communications by:
- Replying to emails with "unsubscribe" in the subject line
- Clicking the unsubscribe link in email communications
- Contacting us at rebecca@practicaltechleader.com
Service-related notices (confirmations, scheduling updates) cannot be opted out of as they are essential to service delivery.
12. Links to Third-Party Websites
Our website may contain links to third-party websites (LinkedIn, GitHub, Substack, Psychology Today, etc.). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.
13. Privacy Policy Changes
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated policy on our website with a new "Last Updated" date
- Sending an email notification (for registered users)
- Requiring your explicit consent (for significant changes)
Your continued use of our website and services constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
15. Additional Resources